Privacy Policy

Effective Date: August 1, 2026

Cyber Wurx LLC (“Cyber Wurx,” “we,” “us,” or “our”) values your trust and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our websites, services, and products.

Table of Contents

1. Information We Collect

We collect information in three ways:

a. Information You Provide

When you inquire about or purchase our services, you may provide:

  • Name
  • Company name (if applicable)
  • Contact details (email address, phone number, mailing address)
  • Payment details (credit card, ACH, or other billing information)
  • Account login credentials (if applicable)

b. Information Collected Automatically

We do not use analytics, advertising, or visitor-profiling tools on our website. Like most web servers, however, ours automatically records standard server log entries when you visit, which include:

  • IP address
  • Browser type and version
  • Date and time of visit
  • Referring website URL
  • Pages requested

We use these logs only to operate, secure, and troubleshoot the website, and we keep them only for a limited period. We do not use them to build profiles of visitors. For information about cookies and similar technologies, see Section 6 – Cookies.

c. Information from Communications

When you contact us (phone, email, web forms), we may collect your name, company, and contact details to provide support.

2. How We Use Your Information

We use your personal data for the following purposes:

  • Providing and maintaining services
  • Processing payments and billing
  • Customer support and technical assistance
  • Sending service and maintenance notices
  • Detecting and preventing fraud or misuse
  • Compliance with legal obligations

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the UK, we process your personal data under these legal bases:

  • Contract: To provide requested services.
  • Consent: Where we ask for it, for example for any optional communications or non-essential cookies.
  • Legal Obligation: To comply with laws and regulations.
  • Legitimate Interest: To improve services, ensure security, and manage operations.

Controller/Processor Role: For customer account and billing information, Cyber Wurx acts as a data controller. When customers use our infrastructure to process their own data, Cyber Wurx acts as a data processor, and we will process such data only under the customer’s instructions and applicable agreements.

4. Sharing Your Information

We do not sell personal information, and we do not share it for advertising purposes. We may share data with:

  • Service providers (e.g., payment processors, hosting and email providers) under confidentiality obligations.
  • Google reCAPTCHA, which screens our website contact forms for spam and abuse and receives limited browser and device information when a page with a form is loaded (see Section 6 – Cookies).
  • Law enforcement or regulators where required by law.
  • Business transfers: If Cyber Wurx is merged, acquired, or sold, your data may be part of the transferred assets.

5. Data Retention

We retain personal data only as long as necessary to provide services, fulfill billing obligations, comply with legal requirements, and resolve disputes. Payment information is stored securely and retained only as long as necessary to process transactions. Messages you send through our website contact forms are delivered to us by email and are kept only as long as needed to respond to you and to maintain our business records.

6. Cookies and Tracking Technologies

We do not use analytics or advertising cookies. Our marketing website does not set cookies on visitors who simply browse it. The only cookies and similar technologies involved are:

  • Essential session cookies set by our ordering system and Customer Center when you place an order or sign in. These are needed for those services to work.
  • Google reCAPTCHA, loaded only on pages that contain a contact or quote form, to protect the form from spam and abuse. Google may set a cookie and collect browser and device information, which Google handles under the Google Privacy Policy and Terms of Service.

You can manage cookie preferences through your browser settings, which let you block or delete cookies. If you disable cookies, some parts of our websites, such as ordering and the Customer Center, may not function properly.

Do Not Track / Global Privacy Control: We do not track visitors across websites, and we do not sell or share personal information for advertising, so there is nothing for these browser signals to opt out of.

7. Your Rights

Depending on your location, you may have the following rights:

Under GDPR (EEA/UK):

  • Access your data
  • Request correction or deletion
  • Restrict or object to processing
  • Data portability
  • Withdraw consent

Under CCPA/CPRA (California):

  • Right to know what personal information is collected and shared
  • Right to request deletion of personal information
  • Right to correct inaccurate information
  • Right to opt out of “sharing” for targeted advertising
  • Right to non-discrimination for exercising your privacy rights

Other U.S. State Privacy Rights:

If you are a resident of a U.S. state that has enacted a comprehensive consumer-privacy law — including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other states as their laws take effect — you may have rights to confirm whether we process your personal information, access it, obtain a portable copy, correct inaccuracies, request deletion, and opt out of targeted advertising, the sale of personal information, or certain profiling. We do not sell personal information, and we do not use it for targeted advertising or for profiling that produces legal or similarly significant effects. To exercise any of these rights, or to appeal a decision on a prior request, contact us using the details below.

Verification: To protect your privacy, we may need to verify your identity before fulfilling your request (e.g., by confirming account details or requesting additional information). To exercise these rights, contact us at legal@cyberwurx.com or call 1-888-874-4592. We will respond within 45 days of receiving your request (or sooner where the law requires). If we deny a request, you may appeal by replying to our response or emailing legal@cyberwurx.com with “Appeal” in the subject line.

8. International Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the U.S. We use appropriate safeguards (such as Standard Contractual Clauses and the EU-U.S. Data Privacy Framework) to ensure adequate protection.

9. Children’s Privacy

Our services are not directed to children under 13 (U.S.) or under 16 (EU/UK). We do not knowingly collect data from children. If we become aware that we have collected such information, we will delete it immediately.

10. Data Security

We implement administrative, technical, and physical safeguards to protect your information. This includes encryption of sensitive data (such as payment information), restricted employee access, and secure storage systems.

Security Monitoring: We also conduct regular security monitoring and assessments to help prevent unauthorized access.

11. Data Breach Notification

If we become aware of a data breach affecting your personal information, we will notify you and applicable regulators as required by law.

12. Links to Other Websites

Our site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before submitting personal data.

13. Updates to this Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if you have an active account) or by posting a notice on our website.

14. Contact Us

Cyber Wurx LLC
55 Marietta St Suite 1600
Atlanta, GA 30303
Email: legal@cyberwurx.com
Phone: 1-888-874-4592

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