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Q. What is a reseller account?
A. As a Reseller you have the ability to run
you own hosting company, under your own company
name.
Q. What tools will you provide me to run my own
hosting company?
A. Each shared reseller account comes standard
with C-Panel/WHM (Web Hosting Manager) allowing
you the ability to manage your hosting clients and
set your own prices. If you choose a dedicated reseller
package you will be responsible for you own hosting
management software.
Q. How quickly can I expect my account to be
setup?
A. New accounts are setup within 24 hours as
long as payment has been made in full.
Q. Do you bill my customers?
A. No, you will be responsible for billing
your own customers.
Q. Do you provide tech support to my customer?
A. No, you will be responsible for your own
technical support, including domain registrations,
however we will provide technical support to you
directly.
Q. Can I register my customers domains though
your domain service?
A. Yes. As a reseller you will also be eligible
for domain discounts. Contact sales
for discounted domain information.
Q. Will I be charged for adding extra domains?
A. No, you have the ability to add unlimited
domains to your reseller hosting account.
Q. Is the cost per package a yearly or monthly
fee?
A. All pricing is based on a monthly fee unless
stated otherwise
Q. Do I need my own server?
A. That is up to you. If you are just starting
out you may wish to start out under a shared reseller
account allowing you time for your business to grow.
Q. Can you provide me with a dedicated server
when I am ready?
A. Absolutely! You can upgrade your account
through the customer
control panel or contact sales@cyberwurx.com.
Q. Can I upgrade my reseller account free of
charge?
A. Yes, you can upgrade at any time via the
customer support panel located here
Q. If I choose to purchase a dedicated reseller
package, where can I purchase hosting management
software?
A. We can sell you C-Panel/WHM for an additional
charge or provide information on additional hosting
management software options.
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